The request have to contain the name (names and last name), a simple ID copy or scan, the clear and precise description of personal data, in respect of which it is sought to exercise any of the aforementioned rights, indicating in an e-mail or address that you appoint or some number phone to be notified.
The time to attend your request will be in twenty days maximum counted since the day requested, rectification, cancelation or opposition and you will receive an answer about the origin of it by an e-mail send to you to the e-mail address that you have been given to us or to the address that you indicated to be send (the twenty days will be fulfilled at the moment to deliver de document to postal service).Personal data transference
Your personal data can be transfer and treated inside and out of the country for person other than this country. In this sense, your information can be shared with third parties that provide us website hosting services and third parties related with said provider, call center service, additional services you contracted, advertising agency, bank institution, as well as our affiliates and subsidiaries, for the purpose of providing our transportation services in an appropriate manner, as well as information, promotional, advertising and commercial purposes.
Personal data may only be transferred to third-parties other than those mentioned in the previous paragraph by: (i) express consent, (ii) by resolution or order of judicial or administrative authority and (iii) in the case of personal information that by disposition of a law is considered public. Modifications to the Privacy Notice We reserve the right to make modifications or updates to this privacy notice at any time, in order to take care of new legislation, internal policies or new requirements for the provision or offering of our services or products. Exercises of ARCO Rights.
If you consider that your personal data protection right have been used in an improper way by someone of our employees or our acting or answers, assure that the treatment of your personal data exists some violation based in Ley Federal de Protección de Datos Personales in Possession of the Particular, you can file a corresponding complaint to IFAI. To more information visit www.ifai.org.mx.Contact Information
You can contact us by phone to the following number: (55) 2643-4821 / 2455-4975 / 2455-4976 / 2455-4977